Returns Policy

We understand that life throws us lemons sometimes and we may wish to cancel orders or simply change our minds. If you receive an item and decide to change your mind about it this is fine. All you need to do is contact us via jo@justaddpiggies.co.uk to arrange to return it within 7 days of your delivery. It must be returned to us in its original condition, unused and unwashed.

Return postage is paid for by the buyer and will not be refunded and your original shipping charge is not refundable. Any return shipping charges will only be refunded if an item arrives damaged.

Should any items be used, washed or otherwise used in anyway, these items will not be refunded under any circumstances as they are not resellable in this condition.

Please check your items and that you are happy with your order before giving them to your guinea pigs. Any signs of use will constitute none refunds.